Remote Employee Checklist GO REMOTE TECHNOLOGY SERVICES Connectivity // Security // Unified Communications // Call Center in the Cloud Desktop as a Service // Conferencing & Collaboration // SMS Text Messaging Mobile Device Management // Workforce Management // Productivity Analytics TRENDS 73% of all teams will have remote workers by 2028. 86% of workers are more productive when working remotely. 34% of U.S. workers would take a pay cut up to 5% in order to work remotely. 29% more of remote workers say they’re happy in their jobs when compared to on-site workers. 82% of telecommuters reported lower stress levels — and data shows less stress leads to happier, more engaged employees. 80% of telecommuters report higher morale, and 69% of telecommuters reported lower absenteeism. 68% of remote workers say they are not concerned working remotely will impact their career progression. Discussion QUESTIONS What challenges have you uncovered with your Work From Home (WFH) environment? Have you had any issues or needed functionality that your current communication platform does not offer? Can your employees troubleshoot connectivity issues on their own? Do your employees have the ability to prioritize their WFH network? How have you increased security for your remote workforce? What additional checks and balances have you put in place? How do you keep employees motivated and engaged? How do you measure your employees’ performance while they are WFH? How has the transition affected your overall employee experience? How do you have the ability to record incoming customer calls? Can you manage your call center remotely? If so, what challenges have you experienced? Do you have the ability to view call traffic (call volume/ abandonment) reports with your current platform? Do your employees use their personal devices for work purposes? ? 28 631.403.5170 // info@securetsi.com // www.securetsi.com
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