20 Includes: Traditional Lines (POTS) Hosted/On-Premise PBX SMS/ MMS Messaging Group Chat/Collaboration CRM Integration Auto-Attendant Quality Management, Analytics & Dashboards Call Recording Virtual Meetings Are you familiar with the advantages of unified communications? Are there features that your current system does not have that you would like to have? How many offices do you have? How are you communicating with your employees, prospects and clients? What collaboration tools are you using today? How is the service/maintenance with your current provider? Do you have remote employees that need mobile or soft phone capabilities? How is the reporting with your current system? Are there reports you feel you are missing? Unified Communications (UCaaS), Hosted PBX & Traditional Voice Discussion Questions USE CASE A U.S.-based medical device company that develops and manufactures brands in more than 90 countries needed a solution that could connect all of their 2,000 employees worldwide. We found a unified communications provider that was able to assist with unlimited extensions and collaboration capabilities to enable their employees to easily work remotely and communicate from anywhere. The UCaaS provider was able to offer calls, messaging, and video conferencing — all in one application on a stable, reliable platform.
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